Let’s get you
back on route.
Sign-in trouble? Switch methods, request a fresh reset link, or talk to a person. There’s always a next step.
Account & recovery →GOOD ROUTES. GOOD COMPANY.
A thoughtful home for your stops, your people, and the little breathers in between.
Find your way →Android · early accessSign-in trouble? Switch methods, request a fresh reset link, or talk to a person. There’s always a next step.
Account & recovery →Plan a solo delivery run or split the stops with your people. Traffic estimates help you plan; actual roads have the final say.
Follow our progress →YOUR ACCOUNT
Use the same email as the app. Your support-site and app account are one identity.
PRIVATE SUPPORT · NO PUBLIC INBOX
Tickets stay with your RouteEff account, so Ian can help without publishing an email address or inviting spam. Never include passwords, reset links, payment details, or private route coordinates.
Sign in with your RouteEff account to open or review a ticket.
Sign in securelySigned in as
ROUTEEFF ADMIN
Ticket details stay here. Push alerts contain no customer text or email address.
Sign in with the verified RouteEff admin Google account to open the inbox and create Play test users.
Sign in securelySigned in as ·
Create an ordinary email/password user for Google Play App access. No admin rights. The password is shown once so you can paste it into Play Console.
Copy these into Play Console → App content → App access. The password is not stored again.
HOW ROUTEEFF WORKS
Build a run, choose how RouteEff should order it, and head out with one clear next step at a time.
Name the run and add a fixed starting point and destination. Search for addresses or use your current location when you choose.
Add up to twelve stops. Set the time you expect to spend at each stop, or insert a breather between tasks.
Keep your exact order or let RouteEff arrange the middle stops for the fastest traffic-aware route. Your start and finish stay fixed.
Check the map, order, estimated drive time, distance, and arrival times. Save the plan when it feels right.
Full-screen guidance stays inside RouteEff with voice directions, route overview, direction-following camera, north-up view, and live progress. Google Maps remains available as a fallback.
Mark stops complete as you go. For a team run, assign stops manually or balance them between teammates and follow shared progress.
ROUTE CHOICES
RouteEff can reorder the middle stops using current traffic estimates. Your starting point and final destination stay fixed.
Use the sequence you entered. This works well when appointments, access windows, or priorities matter more than drive time.
Tip: Add realistic service and break times before calculating. They shift later arrival estimates and make the day easier to judge.
FIELD WORK
Start a run and RouteEff shows one card at a time: drive, arrive, do the work, leave. Timing runs quietly in the background, so there are no stopwatches to manage.
On arrival, pick Delivery, Stock check or No delivery needed. A short note or reason is asked for when nothing is delivered.
Mark each step Done or Not needed. Leaving becomes available once the steps are resolved.
Save your warehouse and regular customers once and add them to a day without searching again. Open a location’s menu → Visit history to see past visits. The last visit also shows when you arrive.
After a delivery or stock check, add a shelf photo or the reason you could not take one. Photos stay on your phone and are removed with their run.
Share the dispatcher’s message from WhatsApp or any chat app to RouteEff, or copy it and open You → Import route message. Review the stops, deliveries and van load it found, then create the route. Nothing is saved until you confirm.
When most stores in a message are on one of your saved routes, choose Update to keep your stop order and tasks. New stores go at the end, and stores not in the message are listed before you confirm.
The message is kept with the route and its runs, on your phone only. Open it from the route menu or the run report → Dispatch message. It is never included when you share a route.
Runs started from a message show how much of the planned delivery was made, and which stops were short, over or not delivered, in the run report and in Weekly operations.
When you match a product name from a message to one of your products, RouteEff remembers it and matches it next time. Edit the product to forget a name.
You → Weekly operations shows each week’s stops, outcomes, stock by product and time at each location, Monday to Sunday.
STOCK ON THE VAN
Add your products once, including how many units fit in a box, tray, case or crate. When a stocked run starts, confirm what you loaded. RouteEff keeps a running van balance from there.
Personal stock mode: stock records are for your own planning. They stay on your phone and are never shared with a team or employer. Team stock management for warehouse managers is planned but not available yet.
TEAM RUNS
Create a team, invite people you trust, and share a run. The owner can assign each stop manually or distribute stops evenly. Everyone sees assignments, planned ETAs, and completed stops.
PERMISSIONS & PRIVACY
Precise foreground location is required for in-app turn-by-turn guidance and can set your starting point. RouteEff does not request background location.
Optional alerts can show team updates and useful actions. Turn them off anytime in RouteEff settings or Android settings.
Crash diagnostics are opt-in. RouteEff does not place passwords, reset links, or route coordinates in diagnostic events.
Export a plan as a validated RouteEff file or use Android’s share sheet. Review the stops before sending because a shared plan can contain locations.
COMMON FIXES
Check your connection and retry once. If the popup was closed or blocked, use email sign-in. Never create a second account just to get around a sign-in problem.
Open account recovery and request a fresh link. If you originally used Google, try Google sign-in first.
Type the address or business, then press Search on the keyboard or tap Search for …. RouteEff searches only when you ask, because each search uses a paid map service. Your saved places appear as you type. Include a city for better results.
Confirm you are online, check the address, and try again. RouteEff limits expensive map requests to protect the free service, so a daily service limit may occasionally apply.
Refresh the route before leaving and check the time entered at each stop. Traffic and real road conditions can change after a plan is calculated.
The expected count is what was loaded and carried over, minus deliveries, damaged and disposed stock, plus anything picked up. Check each stop’s unloaded quantity in the run report. Any stock change you forgot to record will show up as a difference.
The reader looks for addresses, quantities and lines like “VAN LOAD”. Edit anything it got wrong on the review screen before you create the route. You can also add stops in the planner afterwards.
Use the secure support form. Include the app version, device model, what you tried, and what happened. Never include a password or reset link.
WHAT’S NEW
Share a dispatcher’s message to RouteEff instead of copying it. Imported routes keep the original message, and a message for your regular stores can update that route with your stop order and tasks. Run reports and Weekly operations compare planned and actual deliveries. Products remember the names dispatch uses for them. Place search now runs when you press Search, so it is faster and spends fewer paid searches.
Field operations for delivery work. Each stop shows one step at a time, with timing in the background. Save products and locations, confirm the van load, and record deliveries, stock checks, shelf photos and stock changes. Finish with a van count, or keep stock on the van for tomorrow. Paste a dispatcher’s message to build the day. See your week in Weekly operations. Dark mode buttons are easier to read. Field records stay on your phone; this build has no team stock, cloud sync or photo upload.
RouteEff plans a multi-stop route with one Google Routes request, safely reuses recent identical searches and routes, and avoids unnecessary cloud-plan refreshes. Full-screen guidance checks precise location before starting and keeps the route overview, direction-following camera, north-up control, progress, and voice guidance inside RouteEff.
Testers should report unexpected routing, sign-in, layout, location, or notification behavior through the secure support form.
Guest plans stay on your device. When you sign in, your plans are stored with your account in Firebase so they follow you between devices. Live routing sends stop coordinates through our service to Google Maps. Team members can see shared plans and assignments. Firebase handles identity and team data. Foreground location and notifications are optional; diagnostics are opt-in. We do not request Gmail inbox access or background location.
Field work records stay on your phone: runs, products, locations, stock counts, shelf photos and the dispatch messages you import. They are not uploaded unless you export or share them yourself.
Support tickets store your account ID, verified email, message, status, and optional app and device details in Firebase. Only you and RouteEff’s administrator can retrieve them. Ticket alerts contain no message or email content. This site has no advertising or analytics scripts.
In RouteEff, open You → Delete account for immediate self-service deletion. Transfer ownership of active teams first; recent sign-in may be required. The service removes your profile, notification token, feedback, support tickets, team memberships, cloud plans and Firebase identity.
Without the app, submit a secure data deletion ticket while signed in. We use your verified account identity, never a password, to process the request. Shared team records and anonymous operational aggregates may remain without an account profile.
Deleting your account also clears what RouteEff keeps on that phone: plans, drafts, remembered places, field records and shelf photos. Without an account, open You → Storage → Field records and photos to delete runs, products, locations, stock counts and shelf photos. Uninstalling RouteEff also removes everything on the phone.